Shipping policy

📦 Shipping Policy

Thank you for shopping with us!
We’re committed to delivering your order quickly and safely anywhere in Egypt.


🕒 Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and official holidays).
Once your order is processed, it will be handed over to the shipping company for delivery.


🚚 Shipping & Delivery

  • Delivery Time:
    Orders are usually delivered within 2 to 5 business days depending on your location.

  • Shipping Fees:

    • Cairo & Giza: [XX EGP]

    • Other Governorates: [XX EGP]

    • Free shipping may apply for orders above [XXX EGP]

You will receive a confirmation message with tracking details once your order is shipped.


📍 Address Accuracy

Please make sure to provide a correct and complete address with an active phone number.
We are not responsible for delays or failed deliveries caused by incorrect shipping information.


📫 Tracking Your Order

Once your package is on its way, you will receive a tracking link via SMS or WhatsApp (depending on the courier service used).
You can use this link to follow the status of your shipment.


❗ Notes

  • Delivery might be delayed in remote areas or during peak seasons.

  • If your order hasn’t arrived within the expected time, feel free to contact us and we’ll follow up with the courier.


📞 Need Help?

If you have any questions about your order or shipping, you can contact us via:
Phone / WhatsApp: [Your number]
Email: [Your email]